Student Service Center was established in 2017. The Center consults students on academic issues for the entire academic period.
The center is a place where each student can get answers to his or her questions.
Principles of the Center's activity: confidentiality of the received information, cooperation on the basis of trust, objectivity in the decision of questions, provision of reliable information.
The center is a building of dialogue between the administration of the university and its students in a new format.
Center obslwjïvanïya students nacelen on maksïmalnoe vsestoronnego Enhancement interaction, the last student community, pozvolyaet ékonomït time students and pozvolït dealt byurokratïçeskïe barrier and korrwpcïonnıe risks in the system interaction, "university student", dwblïrwyuşçïe action when okazanïï services, takje znaçïtelno povısït efficiency and operatïvnost solutions, problem stwdençestva raises a fundamentally new level of quality of service, solves the task of reducing the time spent on learning socially-significant services.
At the same time students can serve several windows. The service is carried out in the order of the electronic queue. The time of service of one student is strictly regulated in accordance with the standard of service. To get the necessary service, you need to take a coupon for an electronic queue and go to the waiting room, and then go to the window, which will be advertised and written on the screen.

MAIN TASKS AND FUNCTIONS

Tasks:
- Provision of operational, qualitative provision of services provided on the principle of "single window" on the basis of standards of public services;
- Timely provision of information on request of students (within the authority of the COS, determined by the PSP).
- Support for students in academic matters through consultation.
- Creation of conditions for eradication of corruption risks and violations in KEUK.
Functions:
- Acceptance of applications of students for the provision of state and intra-university services.
- Processing of applications.
- Informational assistance to students when applying to the Center.
- Definition of regulations governing state and intra-university services.
- Issuance of results of state and intra-university services.

Director of Development of Strategic Development

Glazunovа Svetlana Borisovna

Address: Karaganda,

9 Akademicheskaya St.,
Off 263

Phone: 8 (7212) 44-16-24 (ext. 6507)

Education: Karaganda economic University of Kazpotrebsoyuz, majors: "Finance and credit", 2000; "Law", 2006; " Finance "(master's degree), 2013

Academic degree: master of Economics

Scientific interests:
Higher education management, strategic management, quality assurance systems

Main activities of the Director of the strategic development Department:
- coordination of the development of the University's strategy and strategic development program;
- analysis of the implementation of indicators of the University's strategic development program;
- the coordination of the procedures of institutional and specialized accreditation;
- ensuring preparation and passing of accreditation and rating procedures.

Quality assurance manager of Department of strategic development

Sagitova Janel Yerbolatovna

Address: Karaganda,

9 Akademicheskaya St.,
Off 263

Phone: 8 (7212) 44-16-24 (ext. 194)

Education:
Karaganda State University named after E. Buketov
Special field “History”
Karaganda Economic University of Kazpotrebsoyuz
Special field «Social work»

The main activities of quality assurance manager of Department of strategic development:
- participation in the development of documentation for IQAS (documentation procedures, process maps, etc.), as well as internal regulatory documentation;
- performance assessment of the university existing processes for analysis by executive management; development of recommendations for its improvement;
- advising university staff and heads of departments on the quality of educational services provided and the implementation of preventive and corrective actions;
- support on the university website in the matter of IQAS;
- carrying out an organizational work on the university participation in the rankings;
- analysis of the national ratings and ranking results of educational programs.

Direction activity:

- promotion of employment / employment of students /graduates;

 - training and multi-stage system of training and retraining of specialists;

- introduction of a competency-based approach and improvement of the educational process;

- constant interaction with the environment.

Our programs target students, graduates of colleges   and universities, schoolchildren, teachers, representatives of government agencies, private business and society as a whole.

Address: Karaganda, st. Academic, 9, room 107.

Employment Consulting

Wednesday from 15.00 to 17.00

every Tuesday from 14.00 to 16.00

Employment Consulting

«HR Day"

on Fridays from 15.00 to 17.00

Contact phone: 8 (7212) 44-15-68,

+77017202746 - Kose Zhanna Komekovna

 e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

We are waiting for you!

Director of Resource Center for the projects COMPLETE and CACTLE

Kose Janna Komekovna

Address: Karaganda,

9 Akademicheskaya St.,
Off 107
Phone: 8 (7212) 44-15-68

Education:
Karaganda Order of the Red Banner of Labor Polytechnic Institute. Mining Faculty, Special field: Economics and Mining Industry Management, mining engineer-economist.
Kazakhstani Russian University, Karaganda.
Psychology Faculty, Bachelor of Psychology.
Karaganda Economic University of Kazpotrebsouz, Professional Education, Bachelor of Professional Education

Additional Information:
In 2007, defended thesis research for the degree of Candidate of Economical Sciences.
In 2017, completed a yearly training in The Оpen university – International Management Institute LINK for the programs: Marketing and Finance Management; Organization and Staff Management.
Collected a certificate «The Professional Certificate in Management».
In 2018, finished apprenticeship on the international coaches training program - Professional Coach ICU.
Collected a certificate «Professional Coach ICU».

The main activities of the Director of Resource Center for the projects COMPLETE and CACTLE:
- Information-analytical and monitoring work at the labor market, vacancy monitoring, university graduates employment monitoring.
- Report of data of labor market condition, of vacancies to students and graduates purposely their employment.
- Promotion of university’s graduates and students employment through the development of professional competencies and the formation of students/graduates' working labor ability skills.
- Education and a multi-stage system of training and retraining of specialists (from short-term courses based on any education to professional retraining on the basis of higher education)
- Coordinate work on cooperation with partners of the university on the improvement of training programs, updating the competencies and skills of students.
- Conducting work with students in order to increase their competitiveness in the labor market through psychological training, vocational guidance, information about trends in supply and demand for specialists of a certain profile. Conduct an analysis of training programs that are relevant to internal and external trainees in order to further offer them on the market.
- Organize training seminars, trainings, master classes, guest lectures, refresher courses, etc.
- Organize employment events of graduates (Career days, round tables, fairs, workshops, company presentations, etc.).

Chief specialist of Resource Center for the projects COMPLETE and CACTLE

Krasnoshchekova Elena Aleksandrovna

Address: Karaganda,

9 Akademicheskaya St.,
Off 107

Phone: 8 (7212) 44-15-72
8 (7212) 50-21-24

Education:
Karaganda Economic University of Kazpotrebsoyuz
Master of Marketing

The main activities of the Chief specialist of Resource Center for the projects COMPLETE and CACTLE:
- Study the requirements for university graduates in the labor market, monitor job vacancies by university specialties.
- Conduct market research of the labor market, analyze the results of employer questionnaires with the further report formation.
- Monitor graduates employability.
- Take a part in the organization of training system and retraining of specialists (from short-term courses on the basis of any education to professional retraining on the basis of higher education).
- Maintain close working experience with regional employment agencies, employers and other university partners.
- Participate in activities: workshops, training seminars, round tables with students and employers.
- Collect the information (feedback) from trainees on the results of the programs.
- Organize the work on the formation of contractual relations with institutions of various legal forms of ownership in order to expand the scope of

Education:  «Karaganda University of Kazpotrebsoyuz»

Specialty: «Economics»

The main activities of the employment manager of the Resource Center for the COMPLETE and CACTLE projects:- Study the requirements for university graduates in the labor market, monitor vacancies in the specialties of the university.- Conduct marketing research of the labor market, analyze the results of employers' questionnaires with the further formation of a report.- Monitor the employment of graduates.       - Coordinate the process of concluding agreements with organizations for the internship of students of the Karaganda University of Kazpotrebsoyuz.- To develop an annual schedule of internship for students of the Karaganda University of Kazpotrebsoyuz in specialties.- Constantly replenish the databases "Graduate", "Enbek", "Enterprise", "Platonus".- Maintain an employment page on the university website.- Participate in events: master classes, training seminars, round tables, both with students and employers.

Chief specialist

Лопата Анна Николаевна
Address: Karaganda,

9 Akademicheskaya St.,
Off 107

Phone: 8 (7212) 44-15-68

Education:
Karaganda Economic University of Kazpotrebsoyuz
Master of Marketing

The main activities of the Chief specialist: 

• Ensure a clear organization, planning and accounting of the results of practice at the Karaganda University of Kazpotrebsoyuz, draw up an annual university schedule for all types of professional practice
• Conduct monitoring of the existing bases of student practice in order to organize vocational guidance (practice) for university students
• Coordinate the work of university teachers on professional practice and the timeliness of the development and republishing of practice programs by the profiling departments
• Monitor orders across the university on the distribution of students to places of practice, appointment and business assignment (together with the head of practice from the department).
• Coordinate the process of concluding agreements with organizations for the internship of students of the Karaganda University of Kazpotrebsoyuz
• Develop and update unified blank documents for organizing all types of professional practice for graduating departments
• Control the timely delivery of department reports based on the results of all types of practice
• Constantly update the bases of professional practice in the Platonus database and add objects of internship by university students in accordance with the orders for internship
• To post on the university website the necessary documentation on practice issues.
• Summarize the positive experience of the practice, make proposals for its improvement in the university-wide regulation on practice
• Provide advice to students and teachers on practice and employment, help in writing a resume, taking into account the peculiarities of the organizational and legal forms of employers
• Study the requirements for university graduates in the labor market, monitor vacancies in the specialties of the university
• Take part in university, city, regional events in the framework of the organization of assistance in the employment of students and graduates of the university
• Maintain contacts with consumers of graduates in order to improve the quality of training specialists.
• Maintain close ties with regional employment authorities, employers and other university partners

Employment Manager of graduates of the Resource center for projects COMPLETE and CACTLE

Amandiq Bota  Nurgaziqizi

Address: Karaganda,

Academic 9

Cab.107

Phone: 8 (7212) 44-15-68

Education:  Karaganda University of Kazpotrebsoyuz

Specialty: «Economics»

The main activities of the employment manager of the Resource Center for the COMPLETE and CACTLE projects:

- Study the requirements for university graduates in the labor market, monitor vacancies in the specialties of the university.

- Conduct marketing research of the labor market, analyze the results of employers' questionnaires with the further formation of a report.

- Monitor the employment of graduates.      

 - Coordinate the process of concluding agreements with organizations for the internship of students of the Karaganda University of Kazpotrebsoyuz.

- To develop an annual schedule of internship for students of the Karaganda University of Kazpotrebsoyuz in specialties.

- Constantly replenish the databases "Graduate", "Enbek", "Enterprise", "Platonus"

- Maintain an employment page on the university website.

- Participate in events: master classes, training seminars, round tables, both with students and employers.